Work That Speaks for Itself
We've spent years fixing sluggish systems and breathing new life into computers that owners thought were finished. Here's what that actually looks like when we're done.
Medical Practice Revival
A Townsville clinic came to us in early 2024 with appointment software that took three minutes to load patient records. Their reception staff were manually writing notes while waiting.
We found the database hadn't been properly indexed in years and memory allocation was completely wrong for their workload. After restructuring their setup, record loading dropped to under four seconds.
Accounting Firm Overhaul
An accounting practice in Currajong was running five different systems that didn't talk to each other. End-of-month reporting meant manually copying data between programs for two full days.
We streamlined their infrastructure and set up proper data flow between their tools. Now their monthly close takes about four hours, and they're not paying overtime anymore.
What Clients Actually Say
Jasper Kolhatkar
Operations Manager, Regional LogisticsOur dispatch system was timing out during peak hours, which meant delayed shipments and frustrated drivers. Maclxry identified bottlenecks in our server configuration and fixed issues we didn't even know existed. We haven't had a timeout since January.
Beatriz Quinnell
Practice Administrator, Allied HealthWe'd been told our computers were just old and needed replacing. Maclxry showed us the real problem was poor maintenance and configuration issues. After their work, our five-year-old machines run better than they did when new. Saved us about fifteen grand in unnecessary upgrades.
How We Actually Work
Most IT companies follow a script. We start by listening to what's frustrating you, then figure out what's really causing it.
Discovery Call
You tell us what's driving you crazy with your current setup. We ask questions about your workflow, not just your hardware specs. This conversation usually takes about 30 minutes and helps us understand if we're the right fit.
System Assessment
We run diagnostics on your systems and watch how you actually use them. Often the biggest issues aren't what you think they are. We document everything we find and explain it in plain language, not technical jargon.
Honest Recommendations
Sometimes the fix is simple. Sometimes it's more involved. We tell you exactly what needs doing, what it'll cost, and how long it'll take. If your issue doesn't need our services, we'll tell you that too.
Implementation
We do the actual work during your off-hours when possible, so it doesn't disrupt your business. We test everything thoroughly before we consider a job finished. You shouldn't notice the transition except that things suddenly work properly.
Follow-Up Support
We check in after a couple of weeks to make sure everything's still running smoothly. If something needs adjusting, we handle it. Our goal is that you forget about your IT problems because they're not problems anymore.
Ready to Sort Out Your Systems?
If your computers are slowing down your business instead of helping it, let's have a conversation about what's actually going wrong. No pressure, no sales pitch.